First Global Bank pioneers online banking in Jamaica
Maureen Hayden-Cater, President, First Global Bank, and Courtney Campbell, CEO, GraceKennedy Financial Group
First Global Bank has seen rapid growth since it was launched by GraceKennedy 10 years ago. It has earned a reputation for providing excellent customer relationship management for SMEs, and has invested in a strong security infrastructure to pioneer the best internet banking solution in the country. Maureen Hayden-Cater and Courtney Campbell discuss First Global Bank’s history, and how the GraceKennedy mantra – “We Care” – informs its work with communities.
Related by the tag Retail Banking
Aravinda Perera, Managing Director, Sampath Bank
Sampath Bank is a perfect case study of the economic boom sweeping Sri Lanka since the end of the civil war. The bank’s profits reached LKR 3.8bn in 2011, up from LKR 1bn just five years previously, after a successful programme of rapid branch expansion and aggressive deposit-taking and lending. Aravinda Perera discusses the reasons behind the post-war boom, the positive impact of Sri Lanka’s recent financial regulations, and plans to further diversify Sampath Bank Group’s interests.
June 29, 2012 Category: BankingPierre Imhof, General Manager, Baiduri Bank
Small in the world, but big in Brunei: Baiduri is the perfect example of a full service bank that really knows and understands its clients. Pierre Imhof discusses the bank’s technologically advanced offering and anticipating the latest trends in retail and corporate banking.
December 8, 2011 Category: BankingBisi Onasanya, CEO, FirstBank of Nigeria
In 2005 a wave of consolidation swept the Nigerian banking sector, shaking up the competitive landscape. Banks sought new funding in their bid to become the biggest in Nigeria – until the regulators clamped down on risky behaviour, following the financial crisis. Bisi Onasanya discusses FirstBank’s proactive response to local changes and investing in ITC to provide world class customer service.
October 5, 2011 Category: Banking

